New Delhi: In a move to expand its artificial intelligence (AI) and business process management services, Capgemini has announced the acquisition of business outsourcing firm WNS for $3.3 billion. The deal, excluding WNS’s net financial debt, is expected to enhance Capgemini’s presence in the US market and deepen its AI-driven offerings.
Capgemini stated that the acquisition will help it build on the shift from traditional business process services (BPS) to AI-powered intelligent operations. The company aims to integrate WNS’s expertise in automated platforms, data analytics, and AI into its existing services portfolio.
Aiman Ezzat, CEO of Capgemini, said the deal positions the group to support organisations in their transition to AI-led business processes, combining consulting, technology, and sector knowledge. The acquisition is expected to create cross-selling opportunities by bringing together complementary services and client bases from both companies.
With combined revenues of €1.9 billion in 2024 in digital BPS, the two companies aim to strengthen their ability to guide clients through technology-driven transformations.
The acquisition is also seen as a strategic move for Capgemini to expand its exposure in the US, where WNS has a strong presence. New York-headquartered WNS operates across eight industries, providing services in business process management, analytics, and AI to clients including United Airlines, Aviva, M&T Bank, Centrica, and McCain Foods.
Earlier this year, WNS acquired Texas-based kipi.ai, a company focused on data modernisation and analytics services on the Snowflake platform. This previous acquisition adds further depth to WNS’s AI capabilities, which Capgemini plans to leverage.
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