New Delhi: Zomato has been leveraging MongoDB Atlas to power key operations, particularly customer experience. Zomato developed an AI-native CX...
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Tag: Zomato
Albinder Dhindsa Takes Over as CEO of Eternal After Deepinder Goyal Steps Down
January 21, 2026
New Delhi: Albinder Dhindsa has taken over as the Group Chief Executive Officer (CEO) of Eternal Limited following Deepinder Goyal’s...
Zomato, HDFC Pension Roll Out NPS Model for Delivery Partners
October 4, 2025
New Delhi: Zomato and HDFC Pension have partnered to launch the ‘NPS Platform Workers Model’, aimed at providing delivery partners with...
Zomato Rolls Out AI-Powered Customer Support Platform ‘Nugget’
February 18, 2025
New Delhi: Zomato has introduced ‘Nugget,’ an artificial intelligence (AI)-powered customer support platform designed to automate and streamline business interactions....