New Delhi, May 6, (CXO Media): KPMG is tying AI usage to employee performance after recent job cuts. The consulting firm has rolled out an internal dashboard that tracks how frequently employees use artificial intelligence tools, with a target of 75% usage across its US advisory workforce of about 10,000 people. The system allows staff to monitor their own activity and compare it with peers, turning AI adoption into a measurable metric.
The move comes weeks after KPMG reduced around 400 roles in its US advisory division. The company is now pushing wider adoption of tools like Microsoft 365 Copilot and internal AI platforms to improve productivity and standardise workflows. Over 90% of employees are already using AI tools weekly, according to the firm.
The dashboard tracks usage across multiple tools, but some employees say the data may not reflect real productivity. Basic prompts can count as usage, while certain advanced AI developer tools are not included in the system. This raises concerns about how accurately performance is being measured.
KPMG is not alone. Firms like JPMorgan Chase, Amazon, and Disney are also tracking how employees use AI tools, linking usage to efficiency and output. The trend shows companies are moving beyond AI experimentation and focusing on measurable returns.
